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Shipping & Returns

Shipping Policy

Shipping Policy:

We are committed to providing you with a swift and reliable shipping experience. For orders of up to 5 items, we guarantee dispatch within 5 business days from the date of purchase.

However, for larger orders exceeding 5 items, please note that processing times may vary. We strive to expedite all orders promptly, but additional processing time may be required to ensure each item is carefully inspected and packaged to meet our quality standards.

Rest assured, our team is dedicated to getting your order to you as quickly as possible. Once your order has been shipped, you will receive a confirmation email with tracking information.

We appreciate your understanding and patience as we work to deliver your products efficiently. If you have any specific shipping inquiries or need assistance, feel free to contact our customer support team at Avagracesanders12@gmail.com.

Thank you for choosing us. We look forward to serving you!

Return & Exchange Policy

Returns:

  1. Returns are accepted within 15 days of the purchase date.

  2. To initiate a return, please contact our customer support team at Avagracesanders12@gmail.com with your order number and the reason for the return.

  3. Items for return must be in unused, unworn, and original condition with all tags and packaging intact.

  4. Returns may be subject to a restocking fee, and the original shipping cost is non-refundable.

  5. Once your return is received and inspected, we will process a refund to your original payment method.

Important Notes:

  • Personalized or customized items are not eligible for return or exchange unless they arrive damaged or defective.

  • Customers are responsible for return shipping costs unless the item received is incorrect or defective.

We are committed to ensuring your satisfaction, and our customer support team is ready to assist you. Feel free to reach out to us with any questions or concerns.

Thank you for choosing [Your Company Name]. Your happiness is our priority!

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